Uloga knjižnica u migraciji informacijske potrebe, prostor i usluge za migrante
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Sažetak
Cilj. Ovaj rad bavi se temom migracije i ulogom koju knjižnice imaju u procesu prilagodbe migranata. Svrha je rada, na temelju pregleda literature, predstaviti spoznaje o knjižničnim uslugama u odnosu na potrebe migranata, percepciji knjižnica od strane migranata i preprekama u korištenju knjižnica.
Pristup/metodologija/dizajn. Rad donosi spoznaje na temelju pregleda i analize literature objavljene u području informacijskih znanosti na temu knjižnica i informacijskih potreba migranata. Uočene spoznaje na kraju rada sintetiziraju se u obliku preporuka knjižnicama.
Rezultati. Predstavljene su informacijske potrebe migranata i najčešći izvori informacija. Opisane su usluge koje knjižnice nude migrantima kroz svoje programe, zbirke i prostor te opažene prepreke s kojima se migranti suočavaju prilikom korištenja knjižnica u zemlji koja je odredište. Analizirana je uloga knjižnica u razvoju multikulturnog društva te važnost čitanja u izgradnji i održavanju identiteta. Većina predstavljenih tema vezana je za usluge i potrebe u odnosu na zemlju doseljenja, dok je opažen jaz u postojećoj literaturi o informacijskim potrebama i knjižničnim uslugama iseljenika u odnosu na domovinu.
Ograničenja. Terminološki, rad koristi pojam migranti kao opći pojam te promatra problematiku na razini koja je primjenjiva na razne skupine migranata. Iako je većina usluga promotrena u kontekstu narodnih knjižnica, spoznaje su primjenjive i na druge vrste knjižnica kojima su migranti potencijalna korisnička skupina kao što su, primjerice, akademske knjižnice.
Originalnost/vrijednost. Rad donosi pregled temeljnih spoznaja o knjižničnim uslugama za migrante te može koristiti knjižnicama pri oblikovanju usluga za migrante, ali i ostalim tijelima i udrugama kojima su važna pitanja informacijskih potreba, integracije, očuvanja identiteta i dobrobiti migranata. Rad potiče i svijest o nezaobilaznoj ulozi koju pristup informacijama ima u poticanju društvene uključenosti te ulozi knjižnica u razvoju tolerancije i demokratskog društva.
Article Details
Kako citirati
Krtalić, M. (2022). Uloga knjižnica u migraciji: informacijske potrebe, prostor i usluge za migrante. Vjesnik Bibliotekara Hrvatske, 65(3), 195–212. https://doi.org/10.30754/vbh.65.3.1013
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Benson Marshall, M.; A. Cox; B. Birdi (2020). The Role of Information in the Migration Experience of Young Polish Women in the UK. Journal of Documentation 76, 4: 849-868. doi: 10.1108/JD-08-2019-0158.
Boamah, E. (2018). Information Culture of Ghanaian Immigrants Living in New Zealand. Global Knowledge, Memory and Communication 67, 8/9: 585-606. doi: 10.1108/GKMC-07-2018-0065.
Branyon, A. (2017). A Home for Me When I Am So Far From Home: Perceptions Of Libraries by Immigrant Mothers in Language Acquisition and Cultural Acclimation. Public Library Quarterly 36, 3: 185-198. doi: 10.1080/01616846.2017.1316147
Buitelaar, M.W. (2007). Staying Close by Moving Out. The Contextual Meanings of Personal Autonomy in The Life Stories of Women of Moroccan Descent in the Netherlands. Contemporary Islam 1, 1: 3-22. doi: 10.1007/s11562-007-0003-1
Caidi et al. (2020). Caidi, N.; J.T. Du; L. Li; J.M. Shen; Q. Sun (2020). Immigrating After 60: Information Experiences of Older Chinese Migrants to Australia and Canada. Information Processing and Management 57, 3: doi: 10.1016/j.ipm.2019.102111
Caidi, N.; D. Allard; L. Quirke (2012). Information Practices of Immigrants. Annual Review of Information Science and Technology 44, 1: 491-531. doi: https://doi.org/10.1002/aris.2010.1440440118
Chelliah, R. (2014). Community Building, Multiculturalism and The Suburban Public Library. Doktorska disertacija. Edith Cowan University. [citirano: 2022–10–08]. Dostupno na: https://ro.ecu.edu.au/theses/1524
Dali, K. (2004). Reading by Russian-Speaking Immigrants in Toronto: Use of Public Libraries, Bookstores, and Home Book Collections. International Information and Library Review 36, 4: 341-366. doi: 10.1080/10572317.2004.10762653
Dali, K. (2012a). Books in Their Suitcases: Leisure Reading in the Lives of Russian-Speaking Immigrants in Canada. Journal of Librarianship and Information Science 45, 4: 261-293, doi: https://doi.org/10.1177/0961000612448208
Dali, K. (2012b). Reading Their Way Through Immigration: The Leisure Reading Practices of Russian-Speaking Immigrants in Canada. Library & Information Science Research 34, 3: 197-211. doi: https://doi.org/10.1016/j.lisr.2012.02.004
Dali, K. (2021). The Image of the Library Through the Eyes of Immigrant and Migrant Readers. Journal of Documentation 77, 5: 1073-1095. doi: https://doi.org/10.1108/JD-10-2020-0185
Dekker et al. (2018). Dekker, R.; G. Engbersen; J. Klaver; H. Vonk (2018). Smart Refugees: How Syrian Asylum Migrants Use Social Media Information in Migration Decision-Making. Social Media + Society 4, 1: 1-11. https://doi.org/10.1177/2056305118764439
Fisher, K.E.; J.C. Durrance; M.B. Hinton (2004). Information Grounds and the Use of Need-Based Services by Immigrants in Queens, New York: A Context Based, Outcome Evaluation Approach. Journal of the American Society for Information Science 55, 2004: 754-765. doi: https://doi.org/10.1002/asi.20019
Grossman et al. (2021). Grossman S.; DE. Agosto; M. Winston; RN. E. Epstein; C.C. Cannuscio; A. Martinez-Donate; A.C. Klassen (2021). How Public Libraries Help Immigrants Adjust to Life in a New Country: A Review of the Literature. Health Promotion Practice March. doi: https://doi.org/10.1177/15248399211001064
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Hebrang Grgić, I. (2022). Newspapers Published by Croats in New South Wales: From Print Environment to Social Networking Sites. Journal of the Australian Library and Information Association 71, 2. doi: https://doi.org/10.1080/24750158.2022.2046385
Hebrang Grgić, I.; A. Barbarić (2020). Modeli komunikacije hrvatskih iseljenika u Novom Zelandu: Od usmene predaje do društvenih mreža. Medijska istraživanja : znanstveno-stručni časopis za novinarstvo i medije 26, 1. doi: https://doi.org/10.22572/mi.26.1.5
Hertzum, M.; J.S. Hyldegård (2019). Information Seeking Abroad: An Everyday-Life Study of International Students. Journal of Documentation 75, 6: 1298-1316. doi: 10.1108/JD-11-2018-0183
IOM (2022a). International Organization for Migration. Who Is a Migrant. [citirano: 2022–10–08]. Dostupno na: https://www.iom.int/who-migrant-0
IOM (2022b). International Organization for Migration. World Migration Report 2022. [Citirano: 2022–10–08]. Dostupno na: https://worldmigrationreport.iom.int/wmr-2022-interactive/
Johnston, J. (2016). Conversation-Based Programming and Newcomer Integration: A Case Study of The Språkhörnan Program at Malmö City Library. Library & Information Science Research 38, 1: 10–17. doi: https://doi.org/10.1016/j.lisr.2016.02.001
Johnston, J.; R. Audunson (2017). Supporting Immigrants’ Political Integration Through Discussion and Debate in Public Libraries. Journal of Librarianship and Information Science 51, 1: 228-242. doi: https://doi.org/10.1177/0961000617709056
Jönsson‐Lanevska, Y. (2005). The Gate to Understanding: Swedish Libraries and Immigrants. New Library World 106, 3/4: 128-140. doi: https://doi.org/10.1108/03074800510587345
Kainat, K., E.-L. Eskola; G. Widén (2021). Sociocultural Barriers to Information and Integration of Women Refugees. Journal of Documentation 78, 5: 1131-1148. https://doi.org/10.1108/JD-05-2021-0107
Kennan et al. (2011). Kennan, M.A.; A. Lloyd; A. Qayyum; K.A. Thompson (2011). Settling In: The Relationship Between Information and Social Inclusion. Australian Academic & Research Libraries 42, 3: 191-210. Doi: https://doi.org/10.1080/00048623.2011.10722232
Khoir et al. (2017). Khoir, S.; J.T. Du; R. Davison; A. Koronios (2017). Contributing to Social Capital: An Investigation of Asian Immigrants' Use of Public Library Services. Library & Information Science Research 39, 1: 34-45. doi: https://doi.org/10.1016/j.lisr.2017.01.005
Khoir, S.; J.T. Du; A. Koronios (2015). Linking Everyday Information Behaviour and Asian Immigrant Settlement Processes: Towards a Conceptual Framework. Australian Academic & Research Libraries 46, 2: 86-100. doi: https://doi.org/10.1080/00048623.2015.1024303
Komito, L. (2011). Social Media and Migration: Virtual Community 2.0. Journal of the American Society for Information Science and Technology 62, 6: 1075-1086. doi: https://doi.org/10.1002/asi.21517
Krtalić, M. (2021). Cultural Information Needs of Long-Settled Immigrants, Their Descendants and Family Members: Use of Collective and Personal Information Sources About the Home Country. Journal of Documentation 77, 3: 663-679. doi: https://doi.org/10.1108/JD-09-2020-0147
Krtalić i Ihejirika, 2022. Krtalić, M.; K.T. Ihejirika (2022). The Things We Carry: Migrants' Personal Collection Management and Use. Journal of Documentation, ahead-of-print. doi: https://www.emerald.com/insight/content/doi/10.1108/JD-12-2021-0236/full/html
Krtalić, M.; I. Hebrang Grgić (2019). Cultural Societies and Information Needs: Croats in New Zealand. Global Knowledge, Memory and Communication 68, 8/9: 652-673. doi: https://doi.org/10.1108/GKMC-02-2019-0017
Lloyd, A. (2017). Researching Fractured (Information) Landscapes: Implications for Library and Information Science Researchers Undertaking Research with Refugees and Forced Migration Studies. Journal of Documentation 73, 1: 35-47. doi: 10.1108/JD-03-2016-0032
Lloyd, A.; J. Wilkinson (2016). Knowing and Learning in Everyday Spaces (KALiEds): Mapping the Information Landscape of Refugee Youth Learning in Everyday Spaces. Journal of Information Science 42, 3: 300–312. doi: https://doi.org/10.1177/0165551515621845
Mansour, E. (2018). Profiling Information Needs and Behaviour of Syrian Refugees Displaced to Egypt: An Exploratory Study. Information and Learning Sciences 119, 3/4: 161-182. doi: 10.1108/ILS-08-2017-0088
N. Caidi; D. Allard (2005). Social Inclusion of Newcomers to Canada: An Information Problem? Library & Information Science Research 27, 3: 302-324. doi: https://doi.org/10.1016/j.lisr.2005.04.003
Ndumu, A. (2020). Toward a New Understanding of Immigrant Information Behavior: A Survey Study on Information Access and Information Overload Among US Black Diasporic Immigrants. Journal of Documentation 76, 4: 869-891. doi: 10.1108/JD-04-2019-0066.
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